What Clients Say
I stayed here for four nights for a business trip and I absolutely loved the cleanliness, staff service and ambience of the hotel.
The hotel was only built last July of 2016 so you can expect that everything is new and well maintained. Also, the look and feel is modern yet cozy.
I admire Hotel Estrella’s love for Gwaps, which is something that I also see in the way they provide excellent service to their customers like me. I got nothing to complain about Hotel Estrella’s facilities. I like the Skye Lounge where you can drink coffee or wine. The room is clean, air conditioning is okay, and the bed is comfy.
I chanced upon Hotel Estrella in Real Street when our go-to hotels in Tacloban were fully booked for the week. A new lodging place in the city, Hotel Estrella has nice and courteous staff.
Hotel Estrella is also near the airport (about 15 minutes drive) and the downtown area (about 5-10 minutes walk), where you can have lunch or coffee. There’s also a restaurant downstairs serving free breakfast.
One of the most accommodating hotel I’ve ever stayed in – from the security, wait staff, tech guys, up to the senior executives. In addition. their staffs are well-trained. Our company held a two-day function in this hotel and we felt really satisfied with the service they showed us.
Communication was a breeze as all of our queries were answered promptly, special thanks to Windy from the Admin staff who facilitated all of our questions and requests. Considering our event needed to be finalized on such short notice, we were able to finalize arrangements in less than a week.
The dining/ restaurant team, led by Rose, provided exceptional service. Food was served on time and was delicious. They really have a way of making you feel as if you’re valued – from their signature greeting of “Greetings from the heart” to the warm smiles that every employee of the hotel gave us.
The Hotel is also strategically located in Downtown, Tacloban – 15 minutes away from the airport and relatively near to establishments. As for the rooms, they’re what you would expect with the prices. Some would say that they’re a bit small – but I would say that they’re cozy instead.
Thanks, Hotel Estrella. We really enjoyed our stay.
Quiet rooms · Helpful concierge · Family-friendly · Thoughtful amenities
the food taste good..i love the service..very quiet and cozy place..i love the ambiance..staffs are approachable/respectful..and most of all very clean everywhere Spacious rooms · Good room service · Romantic atmosphere · Thoughtful amenities · Helpful concierge · Great hotel bar · Quiet rooms · Family-friendly · Large suites